During this unprecedented time the safety of our beloved staff and clients is our number one priority.
While we have always had strict hygiene practices and cleanliness standards, we have implemented additional precautionary measures in line with the Ministry of Health New Zealand guidelines.

Our response to COVID-19:

All Stephen Marr staff members have been asked to stay at home if they are presenting any symptoms or feeling unwell. We kindly ask that if you feel unwell or have been travelling in the past 14 days that you cancel your appointment. We will be waiving cancellations fees for any last minute changes and our lovely front of house staff are here to support you on these changes.

We will ensure that each customer station is more than 2 metres apart and we are practicing increased personal space between staff and customers.

We are using hospital grade sanitizer on our stations, chairs, benches, basins, bathrooms, tools and common areas between each client. And as always, we are washing towels and capes in hot water using anti-bacterial cleaning products after every use.

We have hand hygiene stations at the entrances, stations, bathrooms, front of house and back of house for all staff and customers to use throughout the day.
It goes without saying that this is a challenging time for everyone and we stand united in the efforts to look after and protect our global community.

We are monitoring this rapidly evolving situation daily and will be in touch with any changes to our current business and community focused policies and plans.

Stay safe. Stay informed. Stay kind.

Your team at Stephen Marr